Healthcare UX

I design for the people who heal people.

Five years in clinical healthcare taught me what breaks. An M.S. in Human Computer Interaction is teaching me how to fix it. I bring clinical fluency, research rigor, and real empathy to every design challenge.

Kamila Tychonowicz
About

I spent five years on the clinical side of healthcare before making the leap into Human Computer Interaction. I've documented patient encounters in one of the nation's busiest emergency departments, trained patients on biologic medications and medical devices, led an EMR system migration, and conducted behavioral neuroscience research on memory and aging.

That clinical foundation gives me something most designers don't have: I've been the user. I know what it feels like to fight a clunky EMR at 3 AM during a 12 hour shift. I know the cognitive load of explaining a complex treatment plan to a scared patient. I design from that place.

I'm currently completing my M.S. in Human Computer Interaction at DePaul University in Chicago. I hold dual bachelor's degrees in Psychology and Biological Sciences (Neurobiology) from Arizona State University. Bilingual in English and Polish.

5+
Years in Clinical Healthcare
50+
Patients Trained Monthly
3
EMR Systems Mastered
2
Native Languages
Research
User Research Usability Testing Journey Mapping Persona Development Heuristic Evaluation Contextual Inquiry
Design
Figma Sketch Adobe XD Axure RP Wireframing Prototyping
Technical
HTML / CSS / JS Python R SPSS MATLAB SQL
Healthcare
ModMed (EMA) NextTech Epic Salesforce Medical Devices FDA / IEC 62366 HIPAA IRB
Selected Work
Case Studies
Real healthcare problems I worked on, framed through a UX lens.
01
Add EMR workflow visuals here
Case Study 01
Redesigning an EMR Migration Experience
Workflow Analysis Stakeholder Research Change Management Training Design
Led the transition from NextTech to ModMed at a multi-provider dermatology clinic, treating the migration as a design challenge: mapping workflows, identifying pain points, redesigning processes, and measuring outcomes.
25%
Efficiency improvement
10
Staff trained
Read Case Study →
02
Add patient education visuals here
Case Study 02
Designing Patient Education for Medical Devices
Service Design Information Architecture Health Literacy User Testing
Redesigned the patient education experience for biologic medications and medical devices, developing accessible sessions that met patients where they were cognitively and emotionally.
15%
Compliance increase
50+
Patients monthly
Read Case Study →
03
Add workflow diagrams here
Case Study 03
Streamlining Clinical Intake Workflows
Process Design Observational Research Data Analysis Operations UX
Analyzed and redesigned the patient intake process at a high volume dermatology clinic, identifying bottlenecks through observation and data analysis, then implementing changes that measurably improved throughput.
30%
Intake efficiency gain
15%
Throughput improvement
Read Case Study →
Experience
Where I've been
From emergency departments to design studios, every step shaped how I think about users.
Current
M.S. Human Computer Interaction
DePaul University, Chicago
HCI Design Fundamentals, Web Design, Statistics, Scripting for Interactive Systems
Feb 2023 — Aug 2024
Lead Clinical Research Associate
VitalSkin Dermatology, Chicago
Led EMR migration, trained 50+ patients monthly on medical devices, optimized clinical workflows, mentored 10 MAs
Feb 2022 — Feb 2023
Dermatology Clinical Associate
VitalSkin Dermatology, Chicago
Patient education, EMR documentation, device training, lab result communication
Jan 2021 — Jul 2021
Clinical Research Associate
ID Apex Physicians, Scottsdale
Patient records coordination, pandemic care optimization
Aug 2018 — Jul 2020
Emergency Department Medical Scribe
Banner Desert Medical Center, Mesa
Real time documentation at a top 10 busiest ED in the nation
Aug 2018 — May 2020
Research Assistant
Bimonte Nelson Lab, Arizona State University
Behavioral neuroscience research on memory, aging, and hormones
2016 — 2020
B.S. Psychology & B.S. Biological Sciences
Arizona State University
Dean's List, Polish National Alliance Scholarship, Global Medical Brigades President
Let's Connect
Interested in working together?
I'm actively seeking healthcare UX, human factors, and clinical informatics roles where I can bridge clinical expertise with user centered design.
ktychonowicz@gmail.com 630.205.5262